Principled Profit

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September 20, 2007

Xing’s Response

Filed under: Customer Service as Marketing, Ethics-International, Shel's Personal Life, Business Ethics — Shel Horowitz, Ethical Marketing Expert @ 8:47 pm

Wow, they’re fast! Points for customer service, for sure. Less than an hour after I posted my query.

But the response was ambiguous, if polite:

Thanks for your message. We appreciate your thoughtful insight into our Terms
& Conditions and will take your comments into consideration. Apologies if your
reservations prevents you from becoming a member.

What this means is that I may join, but I’m not going to post anything useful on the forums until the TOS is changed.

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1 Comment »

  1. […] day after Xing’s not-terribly-satisfactory preliminary response to my original letter, I got this from Xing: Thanks again for your email. I am glad to have more […]

    Pingback by Principled Profit » The Final Word from Xing–And It’s Good! — September 24, 2007 @ 6:15 pm

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