Principled Profit

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October 7, 2008

Watch This Space: Art of Apology Wednesday

Filed under: Customer Service as Marketing, Ethics: General, General Commentary — Shel Horowitz, Ethical Marketing Expert @ 6:43 am

Lauren Bloom has a sweet new book, “The Art of Apology,” which I really enjoyed. She’s sending me a guest blog for posting on Wednesday–just in time for Yom Kippur (starts Wednesday night)–the Jewish day of asking forgiveness.

Meantime, if you want a preview, she’s giving away a chapter at http://www.ArtOfTheApology.com/preview

1 Comment »

  1. [...] Original Shel Horowitz, Ethical Marketing Expert [...]

    Pingback by topwebbusinesses » Blog Archive » Watch This Space: Art of Apology Wednesday — October 7, 2008 @ 7:06 am

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