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Entries Tagged as 'Sean D’Souza'

How Many Contacts Do You Need to Make a Sale?

December 20th, 2009 · View Comments · Marketing Techniques and Philosophies

In a cutely titled post called “Six Degrees of Customer Separation,” my cyberfriend Sean D’Souza opined that it’s going to take six contacts before his prospects become customers. And that he actually doesn’t expect (or even particularly desire) a sale right away. Other experts use Jeffrey Lant’s “Rule of Seven” contacts. I take a heretical [...]

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