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Name: Shel Horowitz
Location: Hadley, Massachusetts, United States |
A blog about business ethics from Shel Horowitz, expert on Green principles and business ethics as success drivers. This blog covers the intersections of ethics, politics, media, marketing, and sustainability.
About Shel: Copywriter, marketing and publishing consultant, speaker, and award-winning author of seven books. The three most recent are Principled Profit: Marketing That Puts People First, Grassroots Marketing for Authors and Publishers, and Grassroots Marketing: Getting Noticed in a Noisy world.
Shel specializes in affordable, ethical, and effective marketing for authors, publishers, small businesses, nonprofits, and community groups.
He's currently engaged in a campaign to get 25,000 people to sign--and spread--the Business Ethics Pledge: www.business-ethics-pledge.org



Mashable: Whole Foods Boycott Impacts Brand’s Reputation
August 25th, 2009 · 2 Comments · Demographics/Psychographics, General Commentary, Marketing Techniques and Philosophies
Whole Foods’ standing is less than it was before CEO John Mackey wrote a well-publicized op-ed in the Wall Street Journal, attempting to put the brakes on health care reform. According to Mashable.com, which covers social media, positive perceptions of Whole Foods dropped 10 points in a week, and a 13 point drop in the perception that respondents would be proud to work there. Mashable also notes that the boycott group launched on Facebook is up to 27,000 members.
I’ve been very vocal over the years, saying that strong values can add business value and profitability–most loudly in my award-winning sixth book, Principled Profit: Marketing That Puts People First. Does this mean that CEOs shouldn’t be vocal in expressing their opinions on issues of the day?
Not at all. To me, it indicates that CEOs should choose businesses where their key demographic is in alignment with their values. Whole Foods’ constituency is overwhelmingly liberal-to-progressive. If management is shown to be ultra-conservative, their stand may “play in Peoria”–but not necessarily in Cambridge, Berkeley, Austin, Ann Arbor, and the other progressive communities that have welcomed a full-service organic and natural supermarket.
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Tags: brand management·corporate reputation·john mackey·values·wall street journal·whole foods boycott
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